Brian, well installed the 32bit d3dx9_43.dll and it worked, thanks Mark

Wayne D, I always use a file in Windows user and I tried your solution, but it didn't work for me. Thanks for helping though.

I did reboot with the hopes it would save my game upon exiting. No, it did not! It was fun to play. A little different twist on the match 3 game.

I will need to uninstall it though. :-(

Sunnie, I ran the compatibility troubleshooter first, since I knew it was an older game. I just played through the 3rd level, closed the game and reopened it. It opened at the 3rd level right where I left off. So I think this step will fix the problem you're seeing with not saving the game.

Buster Brown, Did you use the "profile" already there, or make your own? I made my own and it did not save. I will try the compatibility changes and see if that helps. Thanks

Opal, I had the same problem but I managed to sort it by downloading d3dx9_43.dll from the following website:

https://www.dll-files.com/d3dx9_43.dll.html

What you need to do is download the 32-bit version, unzip it, then copy d3dx9_43.dll into the folder where the game has installed. It runs OK then. (As I'm using a 64-bit Operating System I did try downloading the 64-bit version of the file, but this did NOT allow the game to run.)

Mark,

Thanks for posting Mark, appreciated.

p.s. the issue is covered over in the FAQ's thread.

Mark, thanks.. that did the trick.. can't run in full screen mode though.. it halfway hijacks the second monitor :)

Mark, Thank you so much - it works! I've tried every way I could think of plus a few more, but I was about to give up and uninstall. But I saw your post just in time (thanks to the lovely Whiterabbit) - and after installing DirectX and then (for the third time) the game - it works!

I've only had time for a quick test-drive, but all seems to be well, and it is indeed pleasant to look at, and another good little tea-break time waster. I don't really go in for the kind of game that takes over your life for a year. All I want is something that I can play through a few rounds while having a break, so Match-3 games are always on my look-out list. This one is pretty and easy on the eye, so I'm sure it will stay on my hard drive for a good while. Thank you to all concerned in another goodie! That means GGAOTD, Toomky, Whiterabbit of course - and this time, Mark as well. Thank you, one and all!

Mick, this worked for me. Thanks!

Jacqueline, Brilliant. Hopefully, another happy games player. ;-)

joanne seguin,

Hi, Please read my comments to Mohan and Barbara, thank you.

mohan,

There is nothing wrong with the files that are downloaded. I was able to install the game on a Win 10 Pro system.

Are you saying you cannot download the game? If you are not able to download; try using a different browser such as Waterfox or Firefox.

If you've managed to download the game, Go into compatibility mode via properties and check the run this program as an administrator, also check the 640 x 480 screen resolution check box. If that doesn't fix the issue, try checking other boxes or change the high DPI settings.

Whiterabbit-uk,

hi thanks for the response
i did able to download to my desktop i will try to follow as what you had advised
thank you

mohan,

Also, because the game is wrapped in a Themida code, your security may block the installation. This is becasue Themida code can also be used to hide malware; so, some security suites will block anything with Themida code as a precaution. There are three things you can do to overcome this.

1) ... White-list the giveaway files with your security software.

2) ... reboot in safe mode with networking, install the game, then reboot as normal.

3) ... Temporarily turn off your security(this is the quickest method), install the game, then reboot your security.

Just to assure you, the game giveaway team have been giving games away regularly since 2006 and have never given away a game infected with malware.

Whiterabbit-uk, I had the same problem. Game downloaded and appeared to install OK. When run it goes to a web page with an error 404 page, but nothing else happens. I tried changing to run the program as an administrator, but exactly the same. As it did not actually run there was no opportunity to change any settings. Most odd, never had this sort of problem before.

Barbara,

Ah yes, it's just occurred to me after I'd closed the game down; I received the same 404 message. This is a game from one of the free game sites, so they include software in the installed game that opens your browser to the game site. This is so that they can earn money via the adverts on the pages, part of which goes to the developer of the game. However, the shortcut that is included in the installed game that redirects your browser is incorrect, so send you to a page that no longer exists. This shouldn't stop you from playing the game.

If, as Mohan said, you also cannot play the game, try going into compatibility settings via properties

i.e. right click on the games shortcut or via the game executable and select properties, this opens a properties window. Click on the compatibility tab and check one or more of the boxes. This may be a trial and error situation. I had no problems getting the game to work, so haven't had to go to compatibility settings.

Whiterabbit-uk,

"Click on the compatibility tab and check one or more of the boxes. This may be a trial and error situation."

When you right-click the game's .exe file you can also click Troubleshoot compatibility -- it's also available on the Properties Compatibility tab. That *may* cut down on some of the trail & error.